What you'll do

  • Onboard and support new customers

  • Troubleshoot issues and provide guidance

  • Gather user feedback for product improvement

  • Build lasting relationships with users

Who you are

  • Excellent communication and problem-solving skills

  • Empathetic, patient, and user-focused

  • Experience in SaaS or tech support is a plus

  • Organized and proactive

What we offer

  • Competitive salary

  • Flexible remote work

  • Opportunities for growth

  • Supportive team culture

Benefits

Health & wellness

Flexible health coverage or stipends.

Remote flexibility

Work from anywhere, results first.

Generous time off

Real rest required with flexible PTO.

Learning & growth

Budget for deep technical exploration.

Tools & tech

Top-tier gear for focused work.

Team events

Offsites to build and bond.

Health & wellness

Flexible health coverage or stipends.

Remote flexibility

Work from anywhere, results first.

Generous time off

Real rest required with flexible PTO.

Learning & growth

Budget for deep technical exploration.

Tools & tech

Top-tier gear for focused work.

Team events

Offsites to build and bond.

Health & wellness

Flexible health coverage or stipends.

Remote flexibility

Work from anywhere, results first.

Generous time off

Real rest required with flexible PTO.

Learning & growth

Budget for deep technical exploration.

Tools & tech

Top-tier gear for focused work.

Team events

Offsites to build and bond.

Apply for this job.

Apply for this job.